Buildings & Contents Insurance

Get cover for your home buildings and your contents by combining buildings and contents covers on the one policy.

 

Insure your home inside and out from loss or damage caused by one or more of the listed insured events.

Fire & smoke

Fire7 & smoke.

Water or other liquid Damage

Water or other liquid damage.

Theft or burglary

Theft or burglary.

Explosion

Explosion.

Accidental Breakage of glass or ceramic items

Accidental breakage of glass or ceramic items.

Impact Damage

Impact damage.

Vandalism or Malicious Damage

Vandalism or malicious damage.

Lightning

Lightning.

Earthquake or Tsunami

Earthquake8 or tsunami8.

Riot or civil commotion

Riot or civil commotion.

*For full details of the terms, conditions, limits and exclusions that apply, please refer to the relevant Product Disclosure Statement, any supplementary PDS and Home Buildings and Home Contents Key Fact Sheets

Optional covers...

Apply to add any of these optional covers for an additional premium and greater cover.

Accidental Damage

The accidental damage cover option helps insure you in the event of accidental unexpected mishaps that are caused unintentionally – giving you greater coverage for your home building and/or contents.

Portable Contents

You can choose optional cover to insure your portable contents such as mobile phones, cameras and engagement rings in the event of theft or an accident at the insured address and when you take them out of your home, even when you are temporarily outside Australia for up to 120 continuous days in any period of insurance. Some portable contents must be specified as Listed portable contents with the full replacement value to be covered away from the home.

Motor Burnout

The Motor burnout option covers you if an electrical current damages your household electrical motors. This cover is automatically included if you have taken optional Accidental Damage cover.

Domestic Workers Compensation

Cover for a domestic worker (e.g. gardener or cleaner), if they are injured while working for you at the insured address. Only available in ACT, WA and TAS.

Why Choose COTA Building & Contents Insurance?

Save up to 10% on your first year’s premium when you quote and buy a new home insurance policy online 1,4

Combine your building and contents cover to receive up to 10% discount on your premium 2,4

Pay by the month at no extra cost 6

24/7 claims assistance

Get a quote
COTA Benefits

Get cover for your home buildings and your contents by combining buildings and contents covers on the one policy.

If you take both building and contents insurance here’s how they can work together if the unexpected occurs:

 

Your house burns down. You could lose all your buildings, and everything in them. With adequate sums insured under buildings and contents covers, you could rebuild and replace your insured belongings.
A thief smashes your window, breaks the lock and steals your belongings. You can fix the window and lock through your buildings cover and replace the items that were stolen under your contents cover.

 

Plus, you will only have to pay the applicable excess(es) once in respect of any single claim if your buildings and contents are damaged by the same insured event.

The better you understand your policy, the easier it will be if you ever have to claim.

Here is a limited summary of the benefits of a building and contents insurance policy. For full details, of the standard terms, conditions, limits and exclusions that apply please read the Product Disclosure Statement (PDS), any applicable supplementary PDS before making a decision to purchase the insurance. The Home Buildings and Home Contents Key Fact Sheets (KFS) also sets out some information about the cover.

Features and Benefits

Inclusion Description Included
Rebuilding and professional fees If you need to rebuild your home after total loss or damage, COTA Home and Contents Insurance will help pay the reasonable costs of architects, engineers, surveyors and solicitors up to $5,000.
Cover for the unexpected COTA Home and Contents Insurance offers protection for out of the ordinary but devastating events such as fire7, storm7 and burglary.
Making your buildings environmentally friendly If your buildings are totally destroyed and need to be rebuilt, in addition to your buildings sum insured, COTA Home and Contents Insurance will pay up to $5,000 (after deduction of any government or council rebates) to help you make the new buildings more environmentally friendly.
Alternative accommodation for you and your pets If your Building or Contents are damaged by an insured event during the period of insurance to such an extent that you can’t live in your home buildings, COTA Home and Contents Insurance pay the additional costs for temporary accommodation based on your building’s rentable value prior to the damage, up to 10% of the building or contents sum insured (as applicable) and up to $500 for temporary accommodation for your pets in a commercial boarding establishment. This benefit applies up to a maximum of 12 months.
Replacement locks COTA Home and Contents Insurance will cover the cost, up to $1,000, to replace the locks or cylinders of any external door or window following an actual or attempted theft or burglary if the key is stolen.
Vandalism or malicious damage COTA Home and Contents Insurance will cover you for loss or damage caused by vandalism or a malicious act.
Debris removal In addition to your buildings and/or contents sum insured, COTA Home and Contents Insurance will pay up to 10% of your building and/or contents sum insured for the removal of debris from the damaged or destroyed part of the buildings.
Legal liability COTA Home and Contents Insurance will cover your legal liability up to $20 million for payment of compensation relating to death, bodily injury or illness, and/or physical loss of or damage to property caused by an accident (or series of accidents).
24/7 claims assistance When you need to make a claim Allianz are there for you with 24 hour claims lodgement available online, or you can call the claims line to commence the claims process over the phone.
Cover when you’re moving house COTA Home and Contents Insurance will cover your contents for loss or damage caused by an insured event both at your new and old address for up to 14 days after you first start to move. No cover is provided for loss or damage whilst contents are in transit (unless you have Accidental damage cover).

Optional Covers

Apply to add any of these optional covers for an additional premium and greater cover.

Inclusion Description Included
Accidental damage The accidental damage cover option helps insure you in the event of accidental unexpected mishaps that are caused unintentionally – giving you greater coverage for your home building and/or contents. Optional
Portable contents You can choose optional cover to insure your portable contents such as mobile phones, cameras and engagement rings in the event of theft or an accident at the insured address and when you take them out of your home, even when you are temporarily outside Australia for up to 120 continuous days in any period of insurance. Some portable contents must be specified as Listed portable contents with the full replacement value to be covered away from the home. Optional
Motor burnout The Motor burnout option covers you if an electrical current damages your household electrical motors. This cover is automatically included if you have taken optional Accidental Damage cover. Optional
Domestic workers’ compensation cover Cover for a domestic worker (e.g. gardener or cleaner), if they are injured while working for you at the insured address. Only available in ACT, WA and TAS. Optional

What does Home Building and Contents Insurance cover?

Buildings – what’s covered

Buildings insurance is designed to insure the physical structures and fixtures that make up your home buildings: from the house itself, to your garage, fences and paved driveways – even built-in appliances like hot water systems, air-conditioners and more.

 

Contents – what’s covered

Contents insurance insures the belongings you have at the insured address: from your furniture, carpet and appliances to your BBQ and even your clothes, shoes and handbags.

So, if any of the insured events happen during the period of insurance, we’ll generally pay to repair or replace your contents – up to the policy limits.

It’s up to you to decide the sums insured, and the type and level of cover that you want to take out. People generally want enough insurance to cover the property’s estimated replacement value. If you don’t have enough cover, you could end up having to cover some of the costs yourself. Remember, Allianz will only pay up to the amount of your loss or the sum insured, whichever is the lesser (subject to the policy terms and conditions) – so you should also be careful not to over insure. That’s why we’ve provided these calculators. They work as guides to help you estimate the replacement value of your home building and contents.

Ways You May Save

Combined Building & Contents Discount

Combine your building and contents cover to receive up to 10% discount on your premium2,4

No Claim Bonus

You may qualify for up to 30% No Claim Bonus3,4

Increase your excess  

Option to increase your excess which may reduce your premium5

Need to make a Claim?

 

When you need to make a claim, Allianz are there for you with 24/7 online claims lodgement, or you can call the claim line on

1300 651 777 to commence the claims process over the phone.

We do not provide advice based on any consideration of your objectives, financial situation or needs. Terms, conditions, limits and exclusions apply. Before making a decision please refer to the relevant Home Product Disclosure Statement (PDS) any applicable supplementary PDS and Home Buildings or Home Contents  Key Fact Sheet/s also available for reference.

FAQs

What do I do if I need to make a buildings and/or contents insurance claim?

Do what you reasonably can to prevent any further loss, damage or liability. Tell the police as soon as reasonably possible about any malicious damage, theft, attempted theft, burglary or loss of insured property. Contact the Claims Call Centre on 1300 651 777 and advise the Claims Consultant of what has happened: the Claims Consultant will help you through the home and contents insurance claims process. In order to be sure that you are covered under this policy you should always contact Allianz for approval before you incur expenses you wish to claim. If you do not, Allianz will pay for expenses incurred to the amount Allianz would have authorised had you asked Allianz first.

I have changed the security on my property – do I need to let you know?

If you are altering the security on your property you should inform us as it may change the conditions of your home insurance. This may affect your premium.

You must tell Allianz as soon as reasonably possible if, during the period of insurance you remove or stop using any security devices that were specifically required by us. If you don’t provide the information as soon as reasonably possible, Allianz may reduce or refuse a claim in whole or in part under the policy to the extent Allianz are prejudiced by the delay or non-disclosure.

When Allianz receive this information, Allianz may:

  • propose changes to the terms and conditions of your policy
  • charge you a higher premium
  • cancel your policy if there is a change and Allianz can’t reach an agreement with you on altered terms and conditions or premium; or Allianz are no longer prepared to insure you because there has been a material change to the risk
  • decide not to offer to renew your policy.
I’m about to install a new kitchen and renovate my bathroom – should I notify my insurer?

You should tell Allianz as soon as reasonably possible if during the period of insurance your building is in the course of construction or there are any alterations, additions, demolition, repairs to, or decorations of the buildings costing more than $75,000. If you don’t provide this information as soon as reasonably possible, Allianz may refuse or reduce a claim under the policy to the extent Allianz are prejudiced by the delay or the non-disclosure.

When Allianz receive this information, Allianz may:

  • propose changes to the terms and conditions of your policy
  • charge you a higher premium
  • cancel your policy if there is a change and Allianz can’t reach an agreement with you on altered terms and conditions or premium; or Allianz are no longer prepared to insure you because there has been a material change to the risk
  • decide not to offer to renew your policy.

It is also important that you increase your sum insured to take into account any extensions or renovations to make sure you are adequately covered in the event of a home insurance claim.

I have commenced using my home for business purposes – should I notify my insurer?

You must tell Allianz as soon as reasonably possible if, during the period of insurance you start using any part of your home building for business, trade or professional purposes (except for a home office).

If you don’t provide this information as soon as reasonably possible, Allianz may refuse or reduce a claim under the policy to the extent Allianz are prejudiced by the delay or the non-disclosure.

When Allianz receive this information, Allianz may:

  • propose changes to the terms and conditions of your policy
  • charge you a higher premium
  • cancel your policy if there is a change and Allianz can’t reach an agreement with you on altered terms and conditions.
What do I do if I rent my home out to tenants?

If you’re renting all of your home out to tenants, cover is not available under a Home and Contents Insurance policy. Cover is not available for these types of losses under our Home and Contents Insurance. If you rent out part of your home while you live at the same address, please contact us so Allianz can determine if you are eligible for this product.

How much will I be covered for?

It’s up to you to decide the sums insured, and the type and level of cover that you want to take out. People generally want enough insurance to cover the property’s estimated replacement value. If you don’t have enough cover, you could end up having to cover some of the costs yourself.

Remember, COTA  Home and Contents Insurance will only pay up to the amount of your loss or the sum insured, whichever is the lesser – so you should also be careful not to over insure.

What if I need help choosing the right amount of cover?

To help you estimate the replacement value of your buildings and/or contents, you can use our Home Buildings and/or Home Contents replacement calculators.

I run a business from home, can I get cover?

You must tell Allianz as soon as reasonably possible if, during the period of insurance you start using any part of your home building for business, trade or professional
purposes (except for a home office).

If you don’t provide this information as soon as reasonably possible, Allianz may refuse or reduce a claim under the policy to the extent Allianz are prejudiced by the delay or the non-disclosure.

When Allianz receive this information, Allianz may:

  • propose changes to the terms and conditions of your policy
  • charge you a higher premium
  • cancel your policy if there is a change and Allianz can’t reach an agreement with you on altered terms and conditions; or Allianz are no longer prepared to insure you because there has been a material change to the risk.
Which option do I need to cover my laptop, tablet, mobile phone or smart watch away from home?

You can cover laptops, tablets, mobile phones, smart watches and other wearable technology away from the home under the portable contents optional cover. These items must be specified on your policy as Listed portable contents to be covered under this option. Allianz will not cover cracked glass or screens where this is the only damage to the item.

How do I know if I have optional covers on my policy?

You can apply to add these options to your policy when you start or renew it (or during your period of insurance by contacting COTA Insurance on 1300 1300 50. If you’re not sure whether you have added these cover options, you can check your policy schedule.

Will I be covered if my drone is damaged or stolen within my home?

Drones and other remotely or autonomously piloted aircraft used for personal use are covered if lost or stolen within your property.

Testimonials

Mr and Mrs O'Shea,

Thank you so much to Michele and Lynne for their efforts in arranging our insurance. They were marvelous …. so helpful and kind….they gave exceptional customer service.

Mr Francis,

We thank you most sincerely for a swift and pleasant transaction, for your time and your abundant patience, and for being just downright Nice People!

We will unhesitatingly recommend you to family and friends, and hope to be in touch soon regarding another trip.

Miss Hodges, Redcliffe

Customer service is alive and well!

Karen arranged with me to phone back at a specific time and kept to it. She made it easy to understand the cover to be provided and took the time assisting me.

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